PRODUCT INQUIRY

The Iconic and Pro styles are exactly the same on the inside. The only difference is the cover. Iconic style has more doodles on the cover whilst the Pro is more plain.

All of our products are part of seasonal collections. This means once it’s no longer on the website, it’s most likely sold out. 

Our products are designed and prototyped in the UK. For mass manufacturing our products are made in China using good business practices.

We love animals and stand for their rights. No animal products are part of our manufacturing including the synthetic leather.

Shipping policy

Use this section for any descriptive text you need to fill out your pages or to add introductory headings between other blocks.

Yes, this site is for our international customers and we ship from our warehouse in Hong Kong to most countries across the globe. We also have dedicated stores for local/faster/cheaper shipping:

For US customers: www.scribblesthatmatter.com
For EU customers: www.scribblesthatmatter.co.uk 

We process our orders within 24 hours. If you place an order on a weekend, your order will be processed the following business day. 

You will be able to see the courier handling your order at checkout once you enter your delivery address.
PLEASE NOTE: Tracking numbers are not provided for 'standard shipping' orders.

COVID19 Update: Due to delays by postal and courier services it is not possible at this time to give typical delivery times. However, deliveries to urban centres should see little delays whilst far out areas may experience some delays. We apologise for the inconvenience.

Please give a few days for your order to arrive as international orders might experience delays due to custom clearance and/or local mailing service delays. If you have not received your order still. you can also contact us at contact@scribblesthatmatter.com

Depending on the destination country, you may need to pay overseas customs duties, foreign taxes or other fees that may be imposed. Unless otherwise stated, it is the customer’s responsibility to pay any overseas customs duties, foreign taxes or other fees that may be imposed. For more information on taxes, duties and customs regulations please contact your local customs office directly. Orders returned to our warehouse due to unpaid customs duties/foreign taxes will be cancelled and refunded.
If you decide not to pay for the customs fee, the parcel will eventually be returned to our Head Office, where we will then be able to refund you for your order.